Welcome to our website. This website is managed by Gracehill Flowers. Please read these Terms of Service, Privacy Policy and Delivery & Returns Policy carefully. If you continue to use this website or purchase our products online, you are agreeing to comply with and be bound by the following terms of 'Service' and conditions of use, which together with our 'Privacy Policy' and 'Delivery & Returns Policy' govern Gracehill Flower’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website or access it's services. The term ‘Gracehill Flowers’ or ‘us’ or ‘we’ refers to the owner of the website  - Gracehill Flowers.  The term ‘you’ refers to the 'customer',  'user' or 'viewer' of our website. The use of this website is subject to the following terms of use:

 

CONTENT MODIFICATION AND PRICING: The content of the pages of this website is for your general information and use only. It is subject to change without notice. Occasionally errors may occur in product descriptions and pricing. We reserve the right to update, change or replace any of these terms, descriptions and pricing by publishing and updating our website at any time. You can access these changes here before using the website. Your continued use of the website constitutes an acceptance of those changes. We reserve the right to change or discontinue the Service or product (including pricing) without notice at any time. 

 

CANCELLATION OF SERVICE OR ORDER: We reserve the right to refuse or limit the sale of product or services that are available through the website to any person, or jurisdiction worldwide. We are committed to providing an excellent service and provide quality products but we cannot warrant that we will meet your personal expectations. 

 

INFORMATION: Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

 

USE OF SERVICE: Your use of any services, information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. We cannot guarantee that your use of our service will be secure or error-free. You agree that your use of the service is at your sole risk. You may terminate these Terms of Service at anytime by informing us that you no longer wish to use our services or ceasing to use the website.

 

LIMITATION OF LIABILITY:  In no case shall Gracehill Flowers or associated service providers be held liable for any loss, injury or claim, or any loss or damage of any kind, arising from your use of the website, service, products, or content in any kind, even if advised of the possibility. 

 

OWNERSHIP: This website is hosted by Wix.com Ltd providing us with an online e-commerce platform to sell our products and services to you. This website contains material which is owned by or licensed to us. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. You may not use our website, service or product for any illegal purposes or violate jurisdiction laws (including copyright of photographs). 

 

UNAUTHORISED USE: Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Our service does not address anyone under the age of 16. By agreeing to these Terms of Service, and continuing to use this website you agree that you are over the age of 16. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

 

These Terms of Service were last updated on 6 August 2025.